Correcting TurboTax Update Error ‘File cannot be found in cabinet file TurboTax.cab’

11 02 2012

Should you receive the following error during TurboTax Program Update

Error after rebooting PC and starting TurboTax 2011

You find yourself unable to open the program anymore to get any further help or updates. The only way to correct this problem is download a manual update file from Intuit’s website. Be sure to pick the correct year and computer operating system. In my case this was 2011 and Windows.

After running this manual updater TurboTax operates correctly once more.

This tax season has been technically challenging. I first discovered that H&R Block TaxCut software did not support electric vehicle credits. I got a refund for TaxCut and purchased Turbo Tax instead. Then my install of TurboTax failed, requiring some fancy foor work to overcome until Intuit posted a resolution. That was followed by my return being rejected by the IRS because TurboTax did not submit all pages of a multi part form, that was part of my schedule C filing. The most recent update failed as described above, but I finally overcame what I hope to be the last hurdle to getting my $7,500 tax credit for the Nissan  LEAF I purchased last year.

I have re-transmited my taxes via e-file once more and await the response from the IRS.

 

 

 

Advertisement

Comments : Leave a Comment »
Tags: , , , , , ,
Categories : Nissan LEAF, Technical Advice

Thanks to TurboTax – IRS Reject my tax return

6 02 2012

IRS Reject my return - click to enlarge

This is the first year I have e-filed. It may be the last.

I submitted my return Saturday February 4th and the IRS rejected it Sunday evening. The reason given is that all parts of a multiple page form were not submitted. Intuit have acknowledged that their software is faulty and I will be able to resubmit on the 10th February, maybe.

The software doesn’t indicate which form is faulty. There is a  support page at Intuit’s website where you can register for email updates as the problem is worked by them.

It maybe a happy mistake after all, I thought of another deduction I can claim that I had overlooked, it won’t amount to much, but every bit helps.

TurboTax Support Page


Comments : 1 Comment »
Tags: , , , ,
Categories : Tech News, Technical Product Reviews