Amazon PrimeNow – Nashville

28 11 2015
Screenshot 2015-11-28 at 10.28.59

Amazon PrimeNow

As of November 20th 2015 Amazon now offer their same day delivery service in the Nashville area. This service is available for Prime members only. There is a promotional checkout code GETITNOW that gives you $20 off your first order of $50 or more. That’s a pretty good incentive to try the service, so I did.

2 Hour Delivery Promise

My first impression of the service was that once I place an order with the PrimeNow service I’d get it delivered at my house within 2 hours (1 hour for an additional $7.99). That’s not quite how it works. Orders are delivered in a 2 hour delivery window, time is also added for picking and packing the items. So an order I placed at 8:04 am was available for delivery 10am-12pm the same day at the earliest. So worst case scenario is almost 4 hours from time of order. Still pretty amazing, but don’t think you can get that last minute item delivered in under 2 hours. It is possible to select later delivery windows when placing your order if the first window doesn’t suit you, so there is no need to wait until 3-4 hours before you want an item. There is a reasonable amount of flexibility.

Ordering and Selection on Mobile Devices only

To select and order items using PrimeNow, you must use a specific Amazon PrimeNow application which is for mobile devices only. It is not possible to order via a laptop or desktop computer. I found the experience on my smart phone to be rather limiting. A much better experience can be had on an Amazon Fire Tablet, the app there is much easier to use thanks to the larger screen. I did install the iOS app on my iPad, but the app is made for the iPhone only so is very limited on that device as well. For the best experience use an Amazon Fire Tablet. Amazon really should develop a native iPad app.

If you have a tricky place to find or need to provide the driver with special instructions, that can be done in the app during the checkout process.

Wide selection of items

The Nashville PrimeNow warehouse, located close to Nashville airport, carries a wide range of products. I hadn’t expected items such as Ice Cream and Eggs to be available. I had imagined more durable and non perishable goods. Even though they deliver grocery items, this is a different service to Amazon Fresh. Fresh isn’t available in Nashville, but PrimeNow is pretty close to it.

When you see bulky items such as 50″ TV’s or a smoker offered you realize that this is more than a convenience service. This service could impact Best Buy and other electronics outlets in the Nashville area. If your car isn’t big enough for a large TV, the Amazon delivery maybe quicker than the local stores delivery and you don’t have to change out of your PJ’s!!

Delivery is Free – Sort of

Amazon deliver within the 2 hour window for free. You can’t argue with free. However there is a delivery driver gratuity of 10% added to your order. Amazon promise that 100% of the gratuity goes to the driver. You can alter the tip amount up or down, a tip isn’t mandatory, you could reduce it to zero if you really wanted to.

The odd thing is that the tip is charged when you place the order, not at the time of delivery. Tips should be a reward for good service and the amount set as appropriate. It is possible you’d tip a driver well and he/she be late or rude. That wouldn’t be good. There should be an option to add a tip on your mobile device after the delivery is made.

Drivers are instructed to refuse tips in cash, so giving a cash tip isn’t possible.

Good prices

I purchased 5 items, they were at or below the prices on Amazons main website. One item was $15 cheaper via PrimeNow in two hours versus ordering online with 2 day shipping. The online item that was more expensive was sold through a merchant, not Amazon directly, which explains the price variance.

Before ordering online check the prices of items on PrimeNow, the savings may more than cover the cost of a tip for the driver!!

Uber like tracking of Delivery vehicle.

Screenshot_2015-11-28-09-25-04

Amazon PrimeNow

Using the mobile app it is possible to see the location of the delivery vehicle in real time on a map. This is handy, if the driver leaves early or late you’ll know roughly when to expect him/her. Or if they get stuck in traffic you’ll see that’s the case. I was able to see that the driver was delivering to other homes in our area 30 minutes before he came to ours.

Amazon prefer if you are at the delivery address when the delivery occurs. This is understandable with perishable items such as ice cream. It is possible to opt for items to be left without anyone being present.

1 Hour Delivery only available in select locations.

Screenshot 2015-11-28 at 10.29.43

Service availability is determined by Zip code.

My home is about a 30 minute drive from the Amazon PrimeNow warehouse.  As such Amazon do not offer 1 hour delivery for the extra fee of $7.99 in my zIp code. Not that I needed my items that quickly anyway. Don’t expect 1 hour delivery in all locations in the PrimeNow service area. It would be handy if they had a map showing the service area and delivery time windows available by zip code.

How Amazon select which zip codes are covered is also a mystery. My Daughters home which is about the same drive time from the warehouse is not covered. Maybe it’s based on the number of Prime Members in a zip code as well as distance/travel time. Transparency isn’t Amazon’s strong suit.

Did they turn up on time?

Yes, the items arrived during the 2 hour delivery window and less than 3 hours from time of purchase.

8:04am Order Placed and email acknowledgement received.

10:28am Text Received to say Geoffrey was close.

10:53am Driver arrived with order

10:54am Text received indicating delivery has been made.

Drivers use their own vehicles.

My driver arrived in a saloon car which appeared to be privately owned. I don’t know if drivers get paid for the miles they drive, my guess is not and that gas and wear and tear on their vehicle comes directly out of their own pockets. Amazon hire the drivers as independent contractors. All the more reason to be sure to give them a tip!!

Items packaged in a brown paper bag.

Small items are grouped and placed into a brown paper bag. Much less waste compared to the shipping boxes we have grown accustomed to with mail order. The bag has your address and the delivery time window prominently marked on a large label that is used to seal the paper bag.

 

 

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Time to Swarm the Country Music Marathon

12 04 2010

Foursquare is a relatively new mobile social networking tool, aimed at smart phone users. The concept is that you ‘check-in’ to a venue on the Foursquare app on your phone and you can get discounts or coupons from the venue if you meet some criteria set by the venue. (See the end of this post for an update).

One also finds out if any of your friends recently checked into the same venue, or you can search the locale you are in to see which places your friends are currently at.

‘Badges’ are awarded to Foursquare users as a motivator to use their service more. You can get badges for achieving certain milestones in your Foursquare journey’s. Foursquare make many of these milestones obvious and achievable, but many badges are either ‘hidden’ or difficult to earn and are considered to be coveted by those that can earn them.

One badge that is clear but difficult to earn is the ‘swarm badge’, it is earned when 50 or more people are checked-in to the same place at roughly the same time. Big venues and events are where one can earn such a badge. Hey, fellow country music marathon runners/walkers/spectators, we have the perfect opportunity to earn a ‘swarm badge‘ by checking into several checkpoints as marathon participants and spectators. I have setup in Foursquare all the main milestones for the Country Music Half Marathon, i.e. Start line, each mile marker and the finish line. (Search for marathon and you’ll see them on Foursquare).

Click to Enlarge

Let’s check into all of these as we go around the half marathon and hopefully 50 or more of us will pass that way at roughly the same time and earn us all this difficult to achieve badge. Plus we can share in real-time ‘unofficial’ times as we pass each mile marker, so our friends and family can see our progress on the marathon as it occurs.

Even more coveted is the ‘Super Swarm’ badge where 250 or more check-in at the same location. Not sure there are 250 Foursquare users registered for the marathon. Consider it our ‘stretch goal’ :-)

You are coming to the Country Music Marathon on April 24th this year but you don’t have Foursquare on your phone? Well get it and sign up!! It is free and available for iPhone, Android and Blackberry devices.

Update: 2010-04-16

Today (April 16th) was Foursquare day and there was an attempt by Nashville Foursquare users to earn the ‘swarm badge’. Unfortunately we fell short with just 33 simultaneous folks checked in at the Parthenon. Let’s see if we can do better on the 24th. You will need your cell phone with the Foursquare application installed and signed in. (Click here for details).

SWARM DETAILS

Between 7am-8am on the the 24th April 2010 check-in at the following ‘start-line’ venue created just for the marathon.

http://foursquare.com/venue/2063149 (This is near Centennial Park)

Between 1pm-2pm on the the 24th April 2010 check-in at the following ‘finish line’ venue craeted just for the marathon.

http://foursquare.com/venue/2312039 (This is at the Titans Stadium)





Multi-Touch for the Droid Starts to Rollout!!!

6 02 2010

Google recently released a new version of Google Maps for the droid which supports multi-touch (aka pinch-zoom). Mutil-touch zooming is vastly superior to the Plus-Minus zooming previously available on Google Maps. This is a great feature upgrade.

The release of this feature has been done very quietly by Google, almost stealth like. I noticed this morning that an updated version of Google Maps was available. I performed the upgrade and it informed me of some new features. Oddly multi-touch is NOT listed as a new feature even though it is present.

The new Features listed for version 3.4.0. of Google Maps are :-

  • Starred Items synced with maps.
  • Search Suggestions from maps.
  • Night Mode for Navigation

Read the rest of this entry »





Firefox – Will it die on the vine?

21 01 2010

Firefox is my primary browser and has been since version 1 of the browser. Prior to Firefox I used SeaMonkey/Netscape going all the way back to Navigator 1.11. I’m glad to say that I have never used IE as my primary browser of choice, ever.

However I am concerned that Firefox’s days maybe numbered. Here are few facts.

Microsoft Develop IE
Google Develop Chrome
Apple Develop Safari.

Three major software corporations with lots of resources in terms of money and talented staff and all making money hand over fist. I’m not sure how the Mozilla Project can compete with them long-term, as much as I’d like them to. My argument is not technical nor based on merit or intellectual preference, it is commercial.

Prior to Chrome, Mozilla had the backing of Google as the major competitor to IE. I’m not suggesting that Google have or will abandon their cozy relationship with the Mozilla project, however their attention and resources are now divided, clearly they will try and make their Chrome browser and Chrome/Android OS’s work well.

Read the rest of this entry »





Resolving outgoing email problems with Yahoo! email Plus on a Droid

12 01 2010

Update 2010-04-01

The new android 2.1 firmware for the droid has resolved all the email issues I was having with my droid on Yahoo email. Deleting messages on the droid really does delete off the yahoo account and vice versa. Reading in one place updates the message read indication on the other. It really works like you’d expect it to. The new update is really worth it for yahoo mail users on a droid. For further information on getting the update now visit here.

Original Article:

Verizon do not support Yahoo email on the Droid. They do on a Blackberry, but not the Droid, and with good reason, it is unreliable.

Outgoing email can easily get stuck in the Droid’s outbox. I found that email could sit there ‘forever’, but switching the phone off and on again would temporarily resolve the problem and mail would be sent. Not wanting to power off the droid every time I sent email from my Yahoo account on the Droid, I looked for another solution.

The solution is to stop using the Yahoo SMTP (Outgoing email) servers and use another service that is compatible with the Droid. Read the rest of this entry »





My Top Ten Droid Applications

1 01 2010

This is a list of the applications I have found most useful on the Motorola Droid. I will update this post as I discover apps that are worthy, and demote an item to make room. Some of the apps come on Droid out-of-the-box, others are available on the Android Marketplace. Here’s a quick flavor of what  will describe in more detail.

  • Turn by Turn Navigation.
  • Multi-touch ‘pinch’ zoom just like the iPhone. Plus tabbed browsing!
  • Print web pages and photos from your cell phone directly to your printer(s) from anywhere.
  • Make cheap international calls on your cell, bypassing Verizon’s higher rates.
  • Play Audible eBooks and magazines/newspapers.
  • Have the phone go into silent mode as you arrive at church and go back to normal after you leave.
  • Lose weight.
  • Turn you phone into a radio by playing internet radio on your home or car audio system, or on ear buds as you work out. No DJ’s, No audible adverts. Just music.
  • Have your MP3 collection with you wherever you go, even if it exceeds the memory capacity of the Droid. Take 100GB of search-able MP3’s (or more) on the road!!
  • Sync you iTunes library with the Droid!

1. Pandora (Free with ads or $34 without ads). Comes with the Droid.

Pandora is a really well written internet radio application. One can select a music stream from a list of genres or type in an artists name and create your own feed of your favorite music. One can’t choose which songs are played, but each Pandora user can give an online thumbs up or thumbs down to a track that is being played which will help Pandora provide music that is well thought of in each genre or for each artist.

The ads are very small at the bottom of the screen, better still there are NO audio ads to interrupt the music, so it is much better than traditional broadcast radio. No DJ to tolerate either. If your phone rings, the audio stream is automatically paused and will resume after the call ends. Attach the audio out jack on the Droid to a stereo or car audio system and the music is CD quality.

I found that it works just as well on Verizon’s 3G network or on WiFi. If the phone switches between WiFi and 3G, say as you drive off from home, it switches seamlessly without skipping!! A click is sometimes heard, but that’s it.

The free version is limited to 40 hours of listening per month. There are also limits on how many tracks one can ‘skip’. These limits are either raised or eliminated if you subscribe to Pandora One. Read the rest of this entry »