Verizon Wireless has finally rolled out Lollipop 5.1 android operating system to the Gen 1 2013 Moto X phones. The upgrade went without a hitch but I noticed my battery life was only 2 1/2 hours with very light use. I left the phone plugged in overnight but the next morning the problem was still present. The phone was noticeably hot to the touch as well. Something was keeping the phone’s CPU very busy.
After asking on Google+ if anyone else had seen this problem, many had. I received various pieces of advice ranging from ‘do nothing it will fix itself’, to ‘you’ll need to do a factory reset’.
The best advice I received was to clear the cache partition.
Not knowing how to do this I did some research, performed the operation and now I have a much better phone as a result. I now get 9-10 hours battery life with normal use. If you are having similar issues, here is how to do the same for your Moto X phone to restore the phone to normal operation. (The operation is non-destructive you do not lose any data, applications, call logs. It’s one of the safest remedies you can perform).
Clearing Your Cache Partition
Full instructions can be found at this website.
I suggest you visit the site, the author did a really nice job showing screen shots etc of how to do the cache clear operation. Just incase the website disappears one day here is a quick checklist of the steps one needs to perform.
Step 1: Power off your phone.
Step 2. Access boot options
Press and hold the volume down button for 4-5 seconds first. Do not release your finger from the volume down button!
While still pressing and holding the volume down button, now press and hold the power button for 4-5 seconds (you are pressing and holding two buttons now).
Then release your fingers from both the power and volume buttons.
Step 3: Boot into recovery mode
In boot options page (as shown above), you have to:
use volume down button to navigate;
use volume up button to select, NOT the power button as you may assume.
Do not use power button in boot options page. It will reboot the phone.
Now use volume down button to move the cursor to Recovery, then press volume up button to make the selection.
The phone should now boot into recovery mode.
Step 4: Access recovery mode menu – (this can be tricky, the time you have the power button pressed is critical)
Once you get the dead Android, you must:
- press and hold power button for about 2-3 seconds. Don’t hold this for to long!!
- without releasing power button, press volume up button and quickly release the volume up button.
- quickly release the power button button.
If the phone reboots, it means you hold the power button too long.
Step 5: Clear cache partition
In recovery mode menu, use volume down or volume up button to navigate to “Wipe cache partition” .
Then use the Power button to select it. This is different from step 3.
After selecting the wipe cache partition, your phone will start to wipe all cache files in the cache partition. This operation can take 5 minutes or more so be patient. WHen it is complete it will return to the recovery mode menu.
Step 6: Reboot the phone
You can select Reboot system now from the recovery mode menu.