Overcoming TurboTax 2011 Unrecoverable error during install

16 01 2012

Click to enlarge

I got TurboTax this tax season but was greeted with an error message before I could even get the install past the first step. TurboTax  reports an error

Turbotax installation has encountered an unrecoverable error. Would you like more information on this error?

Clicking on the more info button take you to  an Intuit knowledgebase, where they acknowledge that this error occurs sometimes and one can register to be informed when a a fix is posted.

I really needed to get a jump on my taxes this year. H&R Block Taxcut software did not contain the forms necessary for me to claim my Electric Vehicle credit, so I turned to TurboTax only to get this error. Rather than wait for Intuit to post a  fix, I overcame the error by installing the software instead onto a XPMode virtual machine. If you encounter the TurboTax error and have Windows 7 Professional or better then XP Mode is your workaround.

To install XP Mode Read the rest of this entry »





The Power of CraigsList – Car Sold in Under 24 Hours!!

15 08 2011

Click to Enlarge

Car listed 5pm Saturday evening, sold 2pm Sunday afternoon!! Wow!!

Did I list it too cheap? Not according to Kelly Blue Book. I achieved very close to private party value inside a day.

When I purchased a new car, the dealer offered me $1,200, CarMax offered me $2,000. I knew my car was worth more. So I listed on Craigslist. I got a call the next morning and had cash in hand by 2pm the same day. Oh and I got a whole lot more than the measly dealers offered.

The purchaser said he didn’t even use craiglist to find it, he simply did a search on a 3rd party site and found it. There are several 3rd party search tools, such as SearchTempest that improve the search results.

I’ve never sold anything on CraigsList before, I’ve tried several items, but with very little interest. On eBay motors I would have had to pay all sorts of listing and selling fees. Craiglist just works, and for free :-)

 





Sprint Overdrive 3G/4G Mobile Hotspot by Sierra Wireless

6 04 2011

Hotspot Dashboard - Click to Enlarge

Sprint offer a wireless hotspot device for their 3g and 4g networks. I took a device on evaluation from Sprint recently and tested how well it worked at my home. My address is not listed as supported for Clearwire wireless internet, which is the same network as the Sprint 4g devices use. So I was interested to see how well it would work.

AT&T DSL Speeds - Click to Enlarge

First I tested the speed of my AT&T DSL broadband as a comparison between wireless and land-line capability. My DSL is marginal where I live (which seems to apply to any service I have looked into). DSL Download/Upload speeds achieved were 2.35 Mb down and 0.32 Mb up. Pretty pedestrian by today’s broadband offerings and demands from services such as Netflix streaming.

Sprint 3g Speeds - Click to Enlarge

I then switched on the Sprint Hotspot device. It sync’d using 3g only. Power cycling didn’t encourage it to connect to 4g at all. Maybe my home is just too far out. The speeds I got with Sprint 3g are 0.33 Mb Down and 0.24 Mb Up. Very slow indeed. I got much better speeds using my Droid as a tethered modem using Verizon wireless 3g network.

Perturbed by the very slow speeds I decided read the manual and discovered where the factory reset button is. Being an eval unit someone ahead of me may have set some weird and wonderful setting. After a successful reset and reboot the device immediately connected to the 4G network. I checked the firmware, it is up to date, all it needed was a factory reset.

Sprint 4g - Click to Enlarge

The signal strength varied between 20% and 40%, so my address is clearly marginal for Sprint. I tested the performance and got 4.92 Mbs Down and 0.92 Mbs Up. Much better and superior to my AT&T DSL. This is fast enough to support HD quality movie streaming from Netflix and others. I am due to get uVerse installed in a few days so will update this post with those speeds as a direct comparison.

The hotspot device can be used as a Wifi hotspot supporting up to 5 clients, or as a tethered device. The management console is clear and easy to use. I was able to change from WEP encryption to WPA2 easily enough, the unit rebooted after this change and worked just fine.

I switched on GPS location to see how that would work. The unit consistently failed to get a GPS lock inside my home. My Motorola Droid never has issues, so the GPS sensitivity for this device seems poor.

The device looks like a hockey puck, is reasonably light and is easily thrown into a laptop bag. It uses a universal Micro USB charger, so you don’t need to carry its charging cable/wall plug if you already have one for your phone or other device(s). As standard the device comes with a quick start guide. To get the full manual, one needs to download this from Sprints support website.

Compared to Verizon wireless LTE, the Sprint network is a step behind in terms of raw speed. Reports of 10Mb down and 3 Mb up on Verizon LTE hotspots reveal that the Verizon 4g is a step above the older Sprint/Clearwire 4g. Speed isn’t everything though. Verizon put a 10GB monthly cap on their hotspot devices, Sprint’s claim to fame is that their unlimited means truly unlimited. So if you want to stream Netflix movies and therefore consume large amounts of bandwidth, the Spring hotspot device makes better financial sense.

If AT&T U-verse disappoints, I will seriously consider a Clearwire modem or this 4g hotspot from Sprint. As much as I like LTE from Verizon and already being  a Verizon customer, the 10GB cap would be way too restrictive for my home internet needs. Sprint have made the right choice in not placing caps on their wireless service, no one wants an unexpected bill at the end of the month because you used ‘too much’ bandwidth. 10GB is hardly classifiable as hogging bandwidth in this day and age. A 10GB cap on a individual smartphone sounds OK, but on a  hot spot, it’s outlandish. Congratulations to Sprint for getting this right, shame on Verizon.





Nissan LEAF Test Drive

27 03 2011

Nissan LEAF during a test drive. Click to enlarge

On March 26th 2011 Nissan held a test drive event for their all electric car, the Nissan LEAF at Franklin TN.

The Event

This was a source of disappointment. Nissan set up a series of tents on the Parking lot of their Headquarters in Franklin TN. It was a cold and damp day and the tents had no form of heat. Punters had to be content wearing multiple layers of clothes as they listened to a sales pitch and lined up to drive the LEAF’s. I had a 1pm appointment time scheduled. Other than quick registration, the appointment didn’t assure you of a  place in line or any priority, one lined up with walk-ins. The ‘refreshment’ lounge consisted of a cup of instant coffee and a packet of cheez-its. It made me feel the event was done on a tight budget. The guy delivering information about the car and the logistics of the event was both upbeat and informative. He was the only spark of life I saw that day.

Nissan LEAF Battery Pack mockup - Click to enlarge

The LEAF reservation system

I am on the list of 20,000 people who have first refusal on a  new vehicle. I have not taken advantage of this since I would never buy a  vehicle without seeing it in person and have a test drive. I also Read the rest of this entry »





Windows service pack 1 takes 2 tries

22 03 2011

Microsoft are distributing Windows Service Pack 1 via Windows update. It is a massive download. On 3 of my PC’s I’ve seen downloads from 550mb to 890 MB.

On all my PC’s it failed after the initial download and install. Clicking on try again results in an additional download and the install then succeedes. It’s like the initial download forgets something.

So far so good after the upgrades. Other than the install glitch the upgrade works well.





Google’s Two Step Verification – Why everyone needs to use it

15 03 2011

Google Authenticator Logo

Google have introduced a new feature called 2-step verification. To learn the basics read the Google Guide.

Why you Need it

This feature is a must have security feature that should make it very difficult for anyone to hack into your Google account, which is much more than simply your email. Google has a slew of products that you maybe using that store detailed personal information about you. Protecting this information is important to prevent Identity Fraud

Using the 2-step verification ensures that only authorized computers/devices will accept your Google password therefore restricting access to your Google email and other data. If someone finds out Read the rest of this entry »





How to register an orphaned AT&T 92370 handset to a different base station

9 03 2011
AT&T TL92370 Phone System

AT&T TL92370 Phone System

Lightening recently damaged my AT&T Home Telephone Answering system base station rendering the 3 cordless handsets useless. I purchased an identical Telephone system that comes with 3 handsets and hoped to reuse the handsets fom the old system on the new.

Problem

The AT&T TL92370 base station can support up to 12 handsets. However as I read through the instructions on registering and deregistering handsets, it became apparent that to deregister a handset from the base station one needed a working base station to do so. The handsets once registered to a base station cannot be registered to another until they have been released from the original base station. The orphaned handsets displayed the following message

Out of range OR No power at base

I searched in vain on the net looking for a way to remedy this. I diassembled one of the hansets hoping to find a reset switch. No such luck. I was now the proud owner of 3 orphaned handsets I could not use.

Resolution

I sent an email to AT&T asking how to accomplish this. I got a boilerplate response informing me that my problem was too complicated for email resolution and to call 1-888-883-2442 to speak to a tech. I called using Skype. It took about 8 minutes on hold before I got through to a live tech. He asked basic questions and did understand my problem first time. He put me on hold and came back with the folowing code to enter into the old handsets.

*331734# followed by menu/select

The phone beeps twice, reboots and then comes back up ready to register to a new base station.

Registering to the new base station is now easily accomplished using the standard instructions.

  • Press and hold handset locator on base station until ‘in use’ light comes on.
  • Press # on the handset and the phone registers itself to the base station.

I repeated the above procedure with my two remaining handsets and now I have a 6 handset cordless system for my home.

It’s important to note that if you have a working base station you should use the standard instructions for deregistering the handsets. Each handset gets allocated a handset number by the base station, if you deregister using the special code detailed in this post then the reserved handset number on the base station is consumed and cannot be reclaimed; thus reducing the number of handsets the base station can support by 1. The special code is only for use when you have a handset that is orphaned from a lost or  non-working base station.





Netflix stalls on iPad – Problem Resolved

9 02 2011

If Netflix streaming does not play on your iPad it could be a simple fix for an incompatibility with your wireless router.

iPads are quite notorious for having wireless issues, maybe this will be resolved with a future software upgrade for the iPad.

The symptoms I experienced are as follows. After clicking on play the Netflix app would say “Preparing to view….” and the bottom half of the screen was blank cutting off part of the movie cover graphic. Then the app would return to the movie browsing page without starting the movie.

Will Apple allow Tethering to the iPad?

To fix this issue go into the iPad settings menu for your WiFi  network and change the DNS entry to 208.67.222.222

Return to Netflix and the problem should be resolved.

The reason for the problem is that if your router utilizes DNSMasq the iPad/Netflix app misbehaves. By entering a manual DNS server address for OpenDNS service the iPad bypasses your routers DNS Cache which it is incompatible with.

In my case I use DD-WRT software in my router which by default utilizes DNSMasq to speed up your DNS queries. The problem could also be resolved by disabling DNSMasq on the router. Alternatively one could enter 8.8.8.8 into the DNS entry on the iPad wirelsss settings which would use Googles DNS service. Personally I prefer OpenDNS due to its richer feature set.






How to get a replacement Belt Clip for the ‘obsolete’ Driod.

18 01 2011

If you own the original Droid, getting accessories has become more difficult. Verizon do not stock accessories for the Droid now that they no longer sell the phone. (They now sell the Droid X or Droid 2). This is a little frustrating since I am still under contract for another 8 months, not stocking accessories for phones less than 2 years old and still under contract leaves the customer at sea.

I recently broke my belt clip and looked for a cheaper generic belt clip. I soon found they often use a magnet to hold them closed, which puts the Droid into driving or desktop modes. So I tried the local Verizon store only to be told I was out of luck, they no longer sell Droid accessories.

I was about to leave the store when I noticed a Droid 2 belt clip. I enquired if it would fit. ‘No’ was the answer, ‘the Droid 2 has buttons in a different location’. I asked if could try and soon discovered the holster fits the original Droid like a glove. It is the front and rear snap on components that don’t fit the original Droid. My belt clip was broken at the holster, the snap on components are just fine and match the new holster both in color and design.

Problem solved.

Don’t readily accept a no from a Verizon sales rep, they only want to sell new stuff. I won’t sign a two year contract again either. A one year contract is plenty long enough given the pace of change in the smart phone marketplace and the rapid abandonment of the products by all involved








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